Homeowner Resource Center

Frequently Asked Questions

Answers about pest control, trash can cleaning, termite protection, rodent services, attic services, and home protection throughout DFW.

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Most Common Questions

Quick answers to what DFW homeowners ask us most.

How much does pest control cost?+
Pricing depends on your home’s size, the pests involved, and whether you choose recurring or one-time service, so we give you a clear, upfront quote instead of a one-size-fits-all number. Most DFW homeowners find recurring pest control very affordable for year-round protection — far less than dealing with a full infestation later. Call (469) 651-4321 or request a quote and we’ll give you exact pricing for your home.
How often should pest control be performed?+
Quarterly — every 3 months — is the standard for most DFW homes and keeps a protective barrier in place year-round as pest pressure shifts with the seasons. Homes with heavier activity may start more frequently for the first few visits, then settle into quarterly maintenance. See plans on our pest control page.
How does trash can cleaning work?+
We come to your home after your cans are emptied on trash day and pressure-wash them right in your driveway with high-heat water and sanitizing solution — killing bacteria, blasting away grime and maggots, and deodorizing so they actually smell clean. You don’t need to be home. Choose monthly, quarterly, or a one-time deep clean on our trash can cleaning page.
What is included with termite service?+
Our termite service includes a thorough inspection, a customized treatment plan (a liquid barrier around your foundation and/or a baiting system), and ongoing protection backed by a $250,000 damage warranty. It’s built for long-term defense of your home’s structure — not just a quick knockdown.
What is Whole Home Mosquito Defense?+
It’s a permanently installed misting system that automatically protects your entire yard on a set schedule. Discreet tubing and nozzles around your outdoor living areas release a fine, timed mist that keeps mosquitoes down all season — with no fogging appointments to remember. Learn more on our Whole Home Mosquito Defense page.

🪴 Pest Control

How often should pest control be performed?+

Quarterly is the standard for most DFW homes — every 3 months keeps a protective barrier around your home as pest pressure changes with the seasons. Homes with heavier activity may start on a more frequent schedule (every 4–6 weeks) for the first few visits, then settle into quarterly maintenance. Our recurring pest control plans are built around Texas pests and weather so you stay protected without thinking about it.

What pests are covered?+

Recurring pest control covers the common household invaders DFW homeowners deal with most: ants, roaches, spiders, wasps, scorpions, silverfish, crickets, and other occasional invaders — inside and around your home. Specialty pests like mosquitoes, termites, and rodents are handled through dedicated programs designed for them. Not sure what you’re dealing with? Tell us what you’re seeing and we’ll match you to the right service.

Do I need recurring service?+

Most pests are an ongoing pressure, not a one-time event — they keep coming back from outside, especially in Texas heat. Recurring pest control keeps a protective barrier in place so problems are prevented instead of chased. A single treatment can knock down an active issue, but recurring service is what keeps your home consistently protected through every season. Quarterly is the most popular plan for exactly that reason.

Are treatments safe around kids and pets?+

Yes. We use professional, EPA-registered products applied by trained technicians at targeted areas and proper rates. Once treatments are dry (typically a short time after application), your family and pets can resume normal activity. We focus applications on entry points and pest harborage rather than open living spaces, and we’ll always let you know if any area needs a little extra dry time.

Do I need to be home?+

Not necessarily. For most recurring visits we treat the exterior barrier and entry points, so you don’t need to be home as long as we have access to the yard and perimeter. If you’d like interior service or have a specific concern, just let us know and we’ll schedule a time that works. You’ll get a digital service report after every visit, so you always know what was done.

How quickly can service begin?+

Fast — most new customers are scheduled within the same week, and often within a day or two. DFW is our home base, so our local team can usually get to you quickly. Tell us what you’re seeing and where you’re located, and we’ll get you on the schedule and protected as soon as possible. Start on our pest control page or call (469) 651-4321.

🦟 Mosquito Control

Do mosquito treatments work?+

Yes. Professional mosquito treatments target the shaded, humid areas where mosquitoes rest and breed around your property, knocking down the active population and keeping it suppressed through the season. Most homeowners notice a dramatic difference in how usable their yard becomes. For the most consistent, hands-off control, our Whole Home Mosquito Defense misting system treats automatically on a schedule.

How often are mosquito treatments performed?+

Recurring mosquito fogging is typically performed every 2–3 weeks through mosquito season to stay ahead of their fast breeding cycle. A Whole Home Mosquito Defense misting system runs on its own automated schedule — short, timed mistings each day — so protection is continuous without you scheduling anything. We’ll recommend the right cadence based on your property and how you use your outdoor space.

What is Whole Home Mosquito Defense?+

Whole Home Mosquito Defense is a permanently installed misting system that protects your entire yard automatically. Tubing and nozzles are installed discreetly around your home’s perimeter and outdoor living areas, then release a fine, timed mist that controls mosquitoes on a set schedule — no fogging appointments to remember. It’s the most consistent, hands-off way to take your backyard back all season long.

Can mosquito service help around pools and patios?+

Absolutely — those are exactly the areas it’s designed for. Patios, pools, pergolas, seating areas, and landscaping are where you actually spend time, and where mosquitoes gather. Both recurring fogging and Whole Home Mosquito Defense focus on these outdoor living zones so you can enjoy them comfortably. The misting system is especially effective for consistent, day-after-day coverage around pools and patios.

🗑️ Trash Can Cleaning

How often should cans be cleaned?+

Monthly cleaning keeps cans consistently fresh and is our most popular plan, especially for households that generate food waste or live through hot Texas summers. Quarterly works well for lighter maintenance, and we also offer one-time deep cleans. Explore the options on our trash can cleaning page and pick the cadence that fits your home.

Will odors be removed?+

Yes. Our process doesn’t just rinse — we pressure-wash with high-heat water and sanitizing agents that kill the bacteria causing odors, then deodorize so your cans actually smell clean. Regular trash can cleaning keeps odors from building back up between trash days, which makes a real difference in DFW heat.

Can you remove maggots?+

Yes. Our high-pressure, high-heat wash and sanitizing process removes maggots, larvae, and the residue they feed on, then sanitizes the can so they don’t come back. Recurring cleaning is the best way to prevent maggots from returning, since it clears out the buildup they breed in before it becomes a problem.

Do I need to leave my cans out?+

Just leave your cans out on (or right after) your trash pickup day — empty cans clean best. We come by after they’ve been emptied, clean and sanitize them on-site in your driveway, and you don’t need to be home. We’ll confirm your service day so it lines up with your collection schedule.

What happens if I miss a cleaning?+

No problem — life happens. If a scheduled cleaning is missed or your cans aren’t out, we’ll note it and catch it on your next visit, and you can always reach out to reschedule. For recurring plans, we keep your service on a consistent rhythm so missing one day doesn’t throw everything off. See plan details on our trash can cleaning page.

🐁 Rodent Control

What are signs of rodents?+

Common signs include droppings (especially in pantries, cabinets, attics, and garages), gnaw marks on wood or wiring, scratching or scurrying sounds in walls or ceilings at night, a musky odor, and shredded nesting material. If you’re noticing any of these, our rodent control team can identify the activity and how they’re getting in.

How do rodents enter homes?+

Rodents squeeze through surprisingly small gaps — a mouse needs only about a quarter-inch. Common entry points include foundation gaps, utility and pipe penetrations, weep holes, gaps around doors and garage seals, roofline and soffit gaps, and vents. Our rodent program finds these entry points and seals them, so the problem is solved at the source instead of repeating.

Do you seal entry points?+

Yes — sealing entry points (exclusion) is the most important part of lasting rodent control. Trapping removes the rodents already inside, but exclusion is what keeps new ones out. Our team seals gaps, penetrations, and vulnerable areas as part of rodent control and whole-home proofing, so you’re not stuck in a cycle of catch-and-repeat.

How quickly can rodent activity be addressed?+

Quickly — rodents reproduce fast, so we prioritize getting you on the schedule, usually within the same week. We’ll assess the activity, set traps where needed, and identify the entry points to seal. The sooner we start, the easier it is to get ahead of a growing population. Reach out through our rodent control page to get started.

🐛 Termite Control

How do I know if I have termites?+

Termites are often hidden, so the clearest way to know is a professional inspection. Common red flags include mud tubes on foundation walls, hollow-sounding or blistering wood, discarded wings near windows, and tight-fitting doors or windows. If you’ve noticed any of these, get a termite inspection right away — early detection dramatically limits damage and cost.

What are common signs of termite activity?+

Watch for pencil-width mud tubes running up your foundation, wood that sounds hollow when tapped, small piles of what looks like sawdust (frass), discarded wings near windowsills, bubbling or uneven paint, and floors or door frames that suddenly stick. Any one of these is worth a professional termite inspection, since termites work quietly and continuously.

How does termite treatment work?+

After a thorough inspection, we build a treatment plan around your home and the type of activity found — typically a liquid treatment that creates a protective zone in the soil around your foundation, and/or a baiting system that eliminates the colony. Our termite program is designed for long-term protection, not just a quick knockdown, and is backed by our warranty.

What is covered by the $250,000 warranty?+

Our termite protection is backed by a $250,000 warranty that covers qualifying new termite damage to your home while your plan is active and maintained — giving you real financial protection, not just a treatment. Coverage details and conditions are confirmed at your inspection. See the full breakdown on our termite control page.

How often should termite inspections be performed?+

An annual termite inspection is the standard recommendation for DFW homes, since termites stay active year-round in our climate and damage builds quietly over time. Homes with prior activity or higher risk may benefit from more frequent checks. Staying on a regular inspection schedule is what keeps your termite warranty active and your home protected.

🏠 Attic Services

What attic services do you offer?+

Our attic services address what happens above your ceiling — insulation removal and replacement, decontamination and sanitation after rodent activity, and sealing attic entry points. A healthy attic improves comfort, energy efficiency, and keeps pests from nesting overhead. We assess your attic and recommend exactly what it needs, nothing it doesn’t.

How do rodents affect my attic insulation?+

Rodents nest in attic insulation and contaminate it with droppings, urine, and odor, which reduces its effectiveness and can affect air quality. After we resolve the activity with rodent control, our attic services can remove the contaminated insulation, sanitize the space, and replace it — restoring both protection and energy efficiency.

Will new insulation help my energy bills?+

Yes. Your attic is one of the biggest sources of heat gain and loss in a Texas home. Properly installed insulation helps your home hold temperature, which eases the load on your HVAC and can lower energy bills — while making rooms more comfortable year-round. Learn more on our attic services page.

🛡 Whole Home Proofing

What is home proofing?+

Home proofing (also called exclusion) is the process of sealing the gaps, cracks, and openings pests and rodents use to get inside your home. Instead of only treating problems after they appear, whole-home proofing stops them at the source — your home’s weak points — for long-term protection. It’s one of the most effective ways to keep your home pest-free.

What areas are sealed?+

We focus on the entry points pests and rodents actually use: foundation gaps, weep holes, utility and pipe penetrations, gaps around doors and garage seals, rooflines, soffits, vents, and attic access points. Our whole-home proofing assessment maps your home’s vulnerabilities and seals them with durable, appropriate materials.

Can home proofing help prevent pests?+

Yes — it’s one of the best preventive steps you can take. By sealing the openings insects use to get in, home proofing reduces how many pests reach your living spaces in the first place, which makes every other treatment more effective. Combined with recurring pest control, it protects your home from the outside in and the inside out.

Can home proofing help reduce rodent activity?+

Definitely. Sealing entry points is the single most important step in keeping rodents out for good — without it, trapping is only temporary. Whole-home proofing closes the gaps mice and rats squeeze through, so once we remove the current activity with rodent control, new rodents can’t simply move back in.

📅 Billing & Scheduling

How do I schedule service?+

It’s easy — call us at (469) 651-4321 or start online through any of our service pages, and our local DFW team will get you on the schedule, often the same week. Tell us what you need and where you’re located, and we’ll handle the rest. Prefer one team for everything? Ask about Super Home Protection.

How does billing work?+

Billing is simple and transparent. Recurring services are billed on a regular schedule tied to your plan, and one-time services are billed per visit. You’ll always know what you’re paying for before we begin — no surprise fees. Have a billing question? Just call (469) 651-4321 and we’ll take care of it.

Can I update my card on file?+

Yes, absolutely. Give our team a call at (469) 651-4321 and we’ll securely update your payment information in just a couple of minutes, so your service continues without interruption. For your security, we’ll never ask you to send full card details by text or email.

Can I reschedule service?+

Of course — we know schedules change. Contact us as early as you can at (469) 651-4321 and we’ll move your service to a time that works better for you. For recurring plans, rescheduling one visit won’t affect the rest of your schedule.

What happens if weather affects my service?+

Texas weather can be unpredictable, so if conditions would affect the quality or safety of your service, we’ll reschedule you to the next available day — usually within the same week. You won’t lose your spot, and recurring protection stays on track. We’ll always communicate any weather-related changes ahead of time.

Still Have Questions?

Our team is happy to help you find the right solution for your home.