These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“customer”, “you”) and TCM Management LLC (“The CanMan”, “company”, “we”, “us”, or “our”) as an authorized user of such services provided by the company and any of its subsidiaries.

These Terms and Conditions, together with any operating rules, policies, price schedules, or other supplemental documents expressly incorporated herein by reference and published from time to time by The CanMan (collectively, the “Agreement”), constitutes the entire agreement between The CanMan and you regarding the bin cleaning service and or Pest prevention services. By using the service, you confirm your acceptance of, and agree to be bound by, this Agreement.

These Terms and Conditions constitute a legally binding agreement concerning your access to and use of the website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms and Conditions.


1. Service

The CanMan provides a mobile waste can cleaning service for residential and commercial trash bins. Residential service will be performed and billed on a subscription basis and billing will be applied to your account provided on the first or 15th of each month of service.


2. Customer Responsibilities

In order for The CanMan to provide its services, the customer must abide by the following conditions, or service could be interrupted or postponed, or canceled.

  • Trash can(s) must be empty and available by the curb or alley. If customer lives in a gated community or property, the code must be provided and customer will hold The CanMan harmless and release The CanMan of any damages or liability to any and all surrounding property. If customer invites The CanMan onto the customer’s property or inside the garage, then customer is responsible for all damages and releases The CanMan from all liability.
  • Trash can(s) must be free of all trash and animal waste. Can(s) containing unbagged feces will not be cleaned.
  •  Trash can(s) must be free of chemicals, oils, any petroleum-based products, oil-based paint, glue or other adhesive, or hazardous waste of any kind. Bins containing these substances will not be cleaned.
  •  Trash can(s) must be free of building materials, e.g. plaster, stucco or concrete. Cans containing these substances will not be cleaned.
  • A temporary pause (vacation hold no longer than 2 weeks) may be placed on service. The customer must notify The CanMan by phone, email or text 2 days before scheduled service. The service will be temporarily suspended, and the customer will not be charged until service resumes on the agreed upon date.
  • Damaged Cans. A picture may be sent to the customer via email and/or text with a recommendation to replace. Or a picture will be placed on the account prior to providing the cleaning.
  • Unless otherwise agreed upon with the customer, The CanMan will only clean trash cans provided by the city, town or municipality in which the customer resides. The CanMan will not clean store bought trash cans. Unless you are in a area where the city does not provide Waste cans. 

If any of the above conditions are not met, The CanMan will not perform the service(s) and the customer is still responsible for payment. If The CanMan was not able to perform the service, a picture may be sent to the customer via email and/or text with an explanation or save onto the customers account.

Additionally, the customer understands that The CanMan will make every effort to get all debris out of the cans, but certain substances require several treatments to be completely removed. Certain substances are permanent, and some stains can not be removed.

Customer will allow The CanMan to utilize driveway for cleaning process when necessary for safety reasons. The CanMan will refuse to work on certain roads that present a danger to employees or assets. The customer’s driveway may be utilized in certain circumstances, and the customer releases The CanMan from any and all damages.

Customer assumes all responsibility for condition of the can(s) when not actively being cleaned by The CanMan or its associates. Customer understands that some overspray may occur during cleaning process and releases The CanMan from any responsibility of damages to property.

Customer may request a rescheduled appointment in the event they are not able to get can(s) outside for service. Multiple reschedule requests may be denied and a charge may apply to customer’s account in the amount of service.

It is customer’s responsibility to make their empty can(s) available to be cleaned. Service notifications are sent out multiple times in advance via email and/or text message. If The CanMan does not receive any email, text or phone response to reschedule and shows up to find no bins, full bins, or bins that are not able to be cleaned due to reasons stated above, the customer is subject to $25 reschedule fee.


3. The CanMan Responsibilities

The CanMan will schedule the customer’s service on a pre-planned route and notify the customer leading up to the day of service via email and/or text message. The CanMan will attempt to service all bins on its pre-planned route.

From time to time, The CanMan may service can(s) before trash/recycling has been picked up. In this case, the technician may choose to bag up any trash/recyclables from the can(s) into a new clean heavy duty bag. The can(s) will be cleaned, and the clean trash bag may be reinserted into the clean can(s) to then be picked up by the customer’s waste hauler.

If The CanMan is unable to provide its service(s) on the scheduled day due to inclement weather, vehicle maintenance, unforeseen events or otherwise, it will make every attempt to notify the customer in advance and reschedule the customer to the next available opportunity. Due to route scheduling conflicts and/or extended inclement weather, the service visit may be canceled until the following scheduled service date.

Winter Weather Policy: The CanMan’s first priority is the safety of our customers and their property, our employees, and our equipment. At times that will include canceling appointments due to inclement weather conditions. The CanMan will attempt to reschedule, but sometimes that may not be possible and a cancellation of that service visit may occur. In the event of a cancellation, a subscription client may have to wait until the next scheduled cleaning visit for service. At times The CanMan may not be able to clean the exterior of the bins due to excess water overspray. The inside will still be cleaned, sanitized and deodorized, and the majority of the wastewater will be collected on the truck. In the event of a cancellation or reschedule due to weather, the client will be notified via email and/or text. The CanMan will not be held responsible for frozen water left behind from the cleaning process and the client hereby releases The CanMan from any liability.


4. Charges

The customer agrees to pay all charges for the service(s) and any applicable taxes. The CanMan reserves the right to adjust pricing at any time. Changes in pricing may be communicated to the customer via updates to the website and/or email and/or text. It is the customer’s right to choose to continue or discontinue the service at any time. The service will continue on a recurring basis until canceled by the customer. Customers may request a change to the selected service plan 2 days in advance of the next scheduled service.

Service Based Payment (Monthly Billing):

  • Customer must have a Debit Card or Credit Card stored on file, and have accepted automatic future charges.
  • Customer is responsible for paying for the service requested regardless of the number of bins present and available for cleaning.
  • An invoice is created on the first of each month.
  • Payment is automatically collected on the billing cycle selected by the The CanMan. (1st of the month of service)
  • A receipt/invoice history will be made available via the customer portal at customer request.
  • Service is ongoing until customer cancels service at least 14 days before next schedule service.

The CanMan will utilize industry leaders in payment processing to safely and securely store customer’s credit card information. Customer’s card will be run automatically on the billing cycle selected by The CanMan, and a receipt will be made available via the customer portal.


5. Modifications to Terms and Conditions and/or Customer Agreement

The CanMan reserves the right to modify and/or amend the Terms and Conditions and/or the Customer Agreement at any time by posting a revised Terms and Conditions and/or the Customer Agreement at, and/or sending information regarding the amendment to the email address you provided to The CanMan.


6. Modifications to Service and Price

The CanMan reserves the right to modify the service and price at any time for the betterment of our customers and the overall success of the service program. Customer may adjust service frequency at any time after their four first cleans and will accept the price difference to do so.  Customer acknowledges they will review current prices on our website at and will accept to pay the price prior to each service provided.  We send multiple text and email service reminders and this will service as the Customer’s notice to review current pricing.


7. Default Payments

The CanMan reserves the right to suspend or terminate your service without notice upon rejection of any credit or debit card charges, or if the customer’s card issuer (or its agent or affiliate) seeks return of payments previously made to The CanMan. Such rights are in addition to and not in lieu of any other legal rights or remedies available to The CanMan.


8. Cancellation of Subscription Service

The customer may cancel a recurring service at any time.  If recurring service cancellation occurs before four cleaning visits, the customer will be charged the One Time Cleaning Rate ($60 for 1 can, plus $10 for each additional can) for the number of bins enrolled in the service (plus sales tax).  Cancellation must occur 14 days in advance of next scheduled service date.  Customer must request to cancel via telephone call and we will send the cancellation/pause request form to be completed by customer.  Customer must complete the online cancellation request form for cancellation request to be processed.

The customer is responsible for requesting cancellation via telephone and will be sent the cancellation request form that must be completed online for cancellation to be processed. We do not take or manage cancellations requests in advance prior to the fourth service.

If you convert from a One Time clean to any of the recurring plans (Monthly, Bi-Monthly, Quarterly), you will also be held to this cancellation policy.  If you convert to a recurring service within 6 months of the One Time clean, the One Time clean will count as one clean towards the required four cleaning visits.  You can convert from One Time clean to a recurring plan via text, email, phone and verbally.


9. Customer Information

We do not sell, trade, or rent customer’s personal identification information to others. The CanMan utilizes industry leading PCI compliant credit card information storage through their payment processor.


10. Sanitization and Disinfection

The customer understands that The CanMan’s high pressure hot water is a great defense against germs and the environments they thrive in, but that The CanMan can not guarantee the complete elimination of all contagions within, around and on garbage can(s). The CanMan will make all reasonable efforts to sanitize and disinfect to the best of their ability, but makes no claims to prevent disease and/or the spread of contagions.


11. Referral Program

As long as you are a subscriber to our service and in good standing, you will earn a FREE account credit for each referral of your friends, family and neighbors to The CanMan.  When they sign up to be a new paying subscriber, YOU earn a FREE account credit equal to the amount of your current service plan.  Applicable to all of The CanMan’s subscription service plans (One-Time Cleanings are not eligible).

The referral program is UNLIMITED!  Every new client that you introduce to us will earn you a FREE account credit!  In theory, your service could be completely FREE as long as you continue to spread the word and your friends to sign up for a subscription.

Just tell your friends to enter your full name into the “referral section” when signing up for a subscription service plan.  We will notify you when you have received a FREE account credit.

​If you have prepaid for your subscription plan, the credit on your account will simply be carried forward.

​That’s it.  Simple.  Unlimited FREE account credits!

Existing customer will forfeit all FREE account credits if they cancel their existing subscription after receiving cleaning credits before utilizing the cleaning credits. If existing customer cancels subscription after utilizing the free cleaning credits but before paying for another subscription cleaning, they are subject to a charge for each cleaning that was free (equal to the subscription price). The CanMan reserves the right to terminate the Referral Program at any time.


12. 100% Money Back Odor-Free Guarantee

Any references online, or any other communication form, to the “100% Money Back Odor-Free Guarantee” only applies to the first cleaning for any of the recurring pricing plans; Monthly, Bi-Monthly, Quarterly, etc.  This does not apply to One-Time cleans.  The customer must raise a concern about the cleaning within 24 hours from the first cleaning for the 100% Money Back Odor-Free Guarantee policy to be considered.  The CanMan reserves the right to have as many opportunities as they wish to reclean the can(s) in question that still have an odor.  If after these recleans The CanMan determines they are not able to remove the odor, they may choose at their sole discretion to refund the payment amount.  If the customer used a promotion for discounted pricing, only the amount paid will be refunded.  The CanMan has the final say in whether or not the can in question still has an odor and if they wish to refund the payment.


13. Gift Card

By purchasing a gift card you are purchasing a discount code that is redeemable one (1) time equal to the value of the gift card you purchased.  For example, purchasing a $25 gift card means you have purchased a discount code redeemable at good for a one time $25 discount towards any trash can cleaning service.
Gift cards will not be replaced if lost or stolen. Gift cards are redeemable for services only. Redeemable at TCM Management, LLC (The CanMan) Valid one (1) year from the date of purchase.
Gift cards cannot be redeemed or combined with any other discount or promotion being offered by The CanMan.  The gift card value/discount code must be redeemed all in one purchase as a discount and the balance of the gift card will go to $0 if the entire value is not redeemed in the same purchase.   The gift card is technically a discount code that can be applied one (1) time for the total value of the gift card.


14. SMS and Email Communication

By accepting these terms you consent to receive appointment reminders and follow up emails/SMS messages.  These reminders and follow up notifications are required to receive service.  If you do not wish to receive these notifications via email and SMS, the only course of action is to cancel your service per our cancellation policy.


Contact Us

The CanMan
1629 Smirl Dr, Ste. 205
Heath, TX 75032
Phone: (469) 651-4321
[email protected]