Privacy Policy
Effective Date: June 12, 2026The CanMan respects your privacy and is committed to protecting the personal information you share with us. We are a local Dallas–Fort Worth home service company, and we treat your information the same way we treat your home — with care and respect.
This Privacy Policy explains:
- What information we collect
- How we use it
- How we protect it
- Your choices regarding your information
This policy applies to visitors, customers, and users of The CanMan website and services.
1. Information We Collect
Depending on how you interact with us, we may collect the following types of information:
Contact Information
- Name
- Email address
- Phone number
- Service address
Service Information
- Requested services
- Scheduling information
- Service history
- Property details you voluntarily provide
Payment Information
Payments are processed through secure third-party providers. The CanMan does not store full credit card information on its own servers.
Website Usage Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Website activity
This information is collected through analytics and marketing tools.
2. How We Use Information
We use the information we collect to:
- Provide the services you request
- Schedule appointments
- Deliver customer support
- Process payments
- Send service reminders
- Communicate with you regarding appointments
- Improve our website and services
- Respond to your inquiries
- Comply with legal obligations
3. Text Messages & Communications
The CanMan may contact customers by phone, email, and SMS/text message. These messages may include:
- Appointment confirmations
- Service reminders
- Billing notifications
- Service updates
- Customer support communications
Customers may opt out of promotional communications at any time by replying to a message or contacting us using the information below. Standard message and data rates may apply.
4. Payment Processing
Payments may be processed through secure third-party providers, including Stripe and other payment processors. Payment information is handled according to those providers’ security standards.
5. Customer Management Software
We use third-party software providers to manage customer information, scheduling, billing, and service records. These providers may process information on our behalf solely to support our business operations, and are not permitted to use it for their own purposes.
6. Website Analytics
To understand website performance and improve the user experience, we may use tools such as:
- Google Analytics
- Meta / Facebook technologies
- Other advertising and analytics tools
These services may collect information about how you interact with our website.
7. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Measure advertising effectiveness
You may adjust your browser settings to manage or disable cookies. Some website features may not function properly if cookies are disabled.
8. Information Sharing
We may share information only with:
- Service providers who assist with our business operations
- Payment processors
- Scheduling or CRM platforms
- Legal authorities when required by law
9. Data Security
We take reasonable measures to protect customer information using administrative, technical, and physical safeguards. However, no method of internet transmission or electronic storage can be guaranteed 100% secure, and we cannot guarantee absolute security.
10. Your Rights
Customers may request to:
- Access their information
- Update their information
- Correct inaccuracies
- Request deletion where legally permitted
Requests may be submitted using the contact information below. We will respond to verified requests in accordance with applicable law.
11. Children’s Privacy
Our services are intended for homeowners and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
12. Third-Party Links
Our website may contain links to third-party websites. The CanMan is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any site you visit.
13. Policy Changes
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any changes become effective when posted on this page, and the “Effective Date” above will be updated accordingly.
14. Contact Information
For privacy-related questions, customers may contact us using the information below.
The CanMan
We’re happy to help with any privacy questions.
SMS / Text Messaging & Your Information
Information We Collect
When you contact us or submit a form on our website, we may collect your name, email address, mobile or telephone number, service address, and details about the service you request.
How We Use Your Information
We use your information to schedule and provide services, send appointment reminders and service updates, respond to customer support requests, send account notifications, and — where you have opted in — send SMS text messages.
How We Share Your Information
We share information only with trusted service providers that help us operate our business (such as scheduling, payment processing, and messaging providers) and as required by law. We do not sell your personal information. SMS consent is not shared with third parties or affiliates for marketing purposes.
SMS Program Details
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.